Computer Support and Application Support
eMAR training (Click to view the training)
eMAR is the Electronic Medication Administration Record portion of Cerner, which will go live at VVMC March 24 and at FMC June 23. eMAR will enable physicians to view when medications were given and sort drugs by class.
When it goes live at Verde, FMC will be able to see what medication orders are active, but will not be able to see when a medication was given until go-live in Flagstaff.
Physicians at VVMC can call the PRIME Physician Support Line at 928 639-6524 (ext. 36524 from an inside line). After
10 p.m., please leave a message indicating your name, your request, and where you can be reached.
For password resets or urgent support issues, call the Northern Arizona Healthcare Help Desk at 928 213-6699 (ext. 14435 from an inside line).
Questions also can be sent to firstname.lastname@example.org .
Remote Application Access
Should you need permission for VVMC's network to gain access to Cerner PowerChart or Philips iSite (PACs system-VVMC Radiology images) from your office or home, please submit a Remote Access Agreement . If you already have a physician account, you will not need to submit a new Physician Account Request form.
If a member of your office staff needs an account, please submit the Office Staff Account Request form found at the back of the Remote Access Agreement. At a minimum, you will need a high-speed Internet connection. More requirements are listed in the agreement.