VVMC once again awarded ‘A’ grade for patient safety and quality of care

May 5, 2014

For the fourth time in a row, Verde Valley Medical Center was honored with an “A” grade in the spring 2014 update tothe Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and infections. The Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group, an independent industry watchdog. VVMC has been recognized with an “A” grade for its demonstrated commitment to the health of its patients through safety, quality of care and positive patient outcomes.

The Leapfrog Group is a nationally recognized, nonprofit organization that reviews and analyzes hospital information in order to provide hospitals a letter grade for safety. More than 2,500 U.S. hospitals were given scores in spring 2014, with approximately 32 percent receiving an “A” grade.

“This rating demonstrates we are following national guidelines that combine medical care and preventive measures with the ultimate goal of saving lives and improving the overall health and quality of life of our patients and the community,” said Barbara Dember, M.H.A., F.A.C.H.E., VVMC President and CEO. “Receiving an A grade multiple times from this respected organization is a testament to the commitment of all our staff and physicians to making VVMC one of the safest hospitals in the U.S.” 

In addition to receiving national recognition by the Leapfrog Group, VVMC has received other notable rankings and awards including:
Healthgrades Patient Safety Excellence Awards. VVMC is ranked in the top 5 percent of hospitals in the U.S. by Healthgrades. This is the 5th year in a row VVMC has been recognized by Healthgrades for patient safety excellence. VVMC is one of 21 hospitals in the U.S. to have won this award five years in a row. Additionally, Healthgrades recognized VVMC’s Joint Replacement Program, including knee replacement, hip replacement and hip fracture programs with 5-Star awards, as well as a 5-Star award for carotid vascular surgery.
Professional Research Consultants. VVMC has earned platinum, gold, silver, 5-star and 4-star awards for 12 consecutive years for customer service and quality of care. In 2013, VVMC received 13 awards. EntireCare Outpatient Therapy earned the Platinum Achievement Award and both Environmental Services and Outpatient Surgical Services earned Gold Achievement Awards.
Modern Healthcare. Northern Arizona Healthcare was ranked among the nation’s top performing healthcare systems in the U.S., as reported in Modern Healthcare. The April 2013 edition lists NAH in the top 20 percent of more than 325 healthcare systems and 2,200 member hospitals in a recent study by Truven Health Analytics. NAH joins 21 other small hospital systems from throughout the U.S. in the ranking. Only one other small hospital system in Arizona was recognized.
American Heart Association. VVMC has achieved Get With The Guidelines gold and silver awards for multiple years in the areas of treating stroke, heart attack and congestive heart failure patients.
Amerinet Healthcare Achievement Awards. Verde Valley Medical Center’s Community Care Network was recognized by Amerinet, a leading national healthcare solutions organization, as a Healthcare Achievement Award winner in the Quality and Patient Care Delivery/Patient Satisfaction category.

Since its beginning as a small outpatient clinic in 1939, VVMC has grown into a full-service, 99-bed, nonprofit hospital serving North Central Arizona. In addition to the Cottonwood campus, outpatient services are offered in Sedona, Village of Oak Creek, Camp Verde and Cottonwood. More than 800 professional and support staff are employed at VVMC; the medical staff is comprised of nearly 100 physicians representing 25 medical specialties.

VVMC is accredited by DNV Healthcare, the newest hospital accreditation organization deemed byCenter for Medicare and Medicaid Services (CMS) to accredit hospitals, and licensed by the State of Arizona. VVMC is governed by a voluntary board of directors comprised of local citizens representing their local communities. All revenue in excess of expenses is returned to the community in the form of improved facilities, new equipment and services, recruitment and retention, and health education programs.

VVMC is a member of Northern Arizona Healthcare, which also provides healthcare services through Flagstaff Medical Center, Verde Valley Medical Clinic, Northern Arizona Homecare and Northern Arizona Hospice, The Heart & Vascular Center of Northern Arizona, Cancer Centers of Northern Arizona Healthcare, Fit Kids of Arizona, and Guardian Air. The system provides the onlyLevel I Trauma Center and Pediatric Intensive Care Unit north of Phoenix.

To learn more about the programs and services offered at Verde Valley Medical Center, visit or call 928-634-2251. “Like” VVMC at; follow VVMC at