Insurance and Costs
Contact your insurance company
Before surgery, please contact your insurance company to find out if a preauthorization, a precertification, a second opinion, or a referral form is required. It is very important to make this call because failure to clarify these questions may result in a reduction of benefits or delay of surgery.
If you are a member of a Health Maintenance Organization (HMO), you will go through the same registration procedure. However, you will have to call your HMO once your procedure has been scheduled to arrange for pre-admission Lab services that must be completed.
If you do not have insurance, please notify the Registration personnel when they call you for preregistration that you will need assistance in making payment arrangements.
Preregister
When your surgery has been scheduled, you will be given a preadmission appointment with the hospital. You will be asked to have the following information available when you arrive for this appointment:
- Patient’s full legal name and address, including county
- Home telephone number
- Marital status
- Social Security number
- Name of insurance holder, his/her address, phone number, work address and work phone number
- Name of insurance company, mailing address, policy and group numbers and insurance card
- Patient’s employer, address, phone number and occupation
- Name, address and phone number of nearest relative
- Name, address and phone number of someone to notify in case of emergency (this can be the same as the nearest relative)
- Insurance card, driver’s license or photo I.D. and any co-payment required by insurance company
Billing for Services
After your procedure, you will receive separate bills from the hospital, surgeon, anesthesiologist, Medical Imaging and Laboratory departments (if applicable), physical therapy, and the surgical assistant. If your insurance carrier has specific requirements regarding participation status, please contact your carrier.
Billing Questions for VVMC
If you have any billing questions for statements you receive from Verde Valley Medical Center, you can call the hospital’s Central Billing Office toll-free at 800 577-4136.
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